Personal publishing
Tech professional (Retail and eCommerce), writer, researcher, and independent thinker
I am here to solve retail and tech industry infrastructure problems. My passion lies in collaborating to build resilient, secure, and innovative infrastructure that addresses the complex technical challenges keeping modern retailers up at night. If there is a more efficient or secure way to manage an environment, we will find it together. I am a results-focused, relationship-oriented Senior IT Management Professional with over 15 years of experience helping retail and e-commerce companies achieve seamless integration of infrastructure, cloud services, and cybersecurity. I specialize in guiding retail clients through high-stakes digital transformations—from PCI-compliant POS infrastructure support to large-scale datacenter migrations and cloud modernization. Throughout my career, I have served global brands—including fashion apparel and footwear leaders—by ensuring their demand-to-receipt pipelines are supported by a robust, hardened, and highly available core. My expertise spans infrastructure modernization, security operations, cloud & virtualization, and process excellence. At Capgemini, I serve as a Senior Consultant and SME, responsible for leading cross-functional teams and delivering technical value across global retail projects. I am dedicated to capability building, mentoring the next generation of engineers, and ensuring that our infrastructure solutions not only meet today's business needs but are prepared for tomorrow's innovations.
Introduction
I designed this layout to introduce myself clearly: who I am, what I write about, how I work, and what I express online.
I also try to leave room for the details that matter in serious writing, including clearly separated sections, strong reading hierarchy, and direct paths into both the blog archive and the publications index.
Something More
Here are some more essays and writings that you may like to read.
Long-form pieces that frame a question, gather evidence, and present a readable argument.
Project breakdowns showing process, decisions, outcomes, and sources in one organized place.
Smaller observations, annotations, and references that still deserve a durable public home.
Editorial process
Want to contribute?
Selected writing
AI shopping is changing how consumers discover products and how retailers acquire customers. While AI-referred shoppers may demonstrate stronger purc…
Read article
Phishing remains one of the most consistently effective initial-access techniques in the threat landscape. CrowdStrike's 2026 Global Threat Report fr…
Read article
Retailers once made money primarily by selling products. Now, the most sophisticated retailers are monetizing something else: access to shoppers, pur…
Read articleWHY I WRITE
Lead with confidence, justify role, and focus on achieving extraordinary results.
Use featured writing and focus areas to make the archive feel intentional, not buried.
Keep sections well labeled so readers can reference posts and navigate with confidence.
Get in touch
Biography
Systems Engineer at Capgemini America, currently supporting Starbucks' retail infrastructure. Earlier roles include WINTEL team lead at Cole Haan and Citrix SME for McDonald's — over a decade in retail and e-commerce IT altogether. B.Com in Business Management, University of Mumbai.
Proof points
Over 15 years in enterprise retail IT — Capgemini, Cole Haan, and McDonald's engagements spanning POS infrastructure, datacenter migration, cloud & virtualization, and security operations. The essays and research notes here are a running record of that work.
Contact path
For questions on retail infrastructure, research collaboration, or speaking, email pritam@pritamkhedekar.com.
